Sarah Phelps

Sarah Phelps specializes in our Card Issuing practice area and leads the Loyalty Support Strategic Initiative for the firm. She has been engaged by financial institutions, major U.S. brands and payment processors in various tactical, operational and strategic roles. Her areas of expertise include strategic planning, outsourcing, credit card operations management, negotiations and card issuing partnerships. Sarah has leveraged her expertise to identify market opportunities and to formulate strategies for growth and optimization of capital return. Through recent experiences, she has been able to develop insight into two areas of change in the payments market: health care and loyalty programs. Sarah joined First Annapolis in 2000 and has a M.B.A. in finance from the Robert H. Smith School of Business at the University of Maryland and her B.A. from Washington College.