Case Study: Retailer Credit Program Strategy Implementation
A major retailer with an in-house credit card business was interested
in exploring alternatives that would strengthen its balance
sheet, improve its focus on the retail business, and enhance
the use of credit to drive retail sales. First Annapolis was
selected as the retailer’s exclusive financial advisor
to evaluate various sale and partnership alternatives. Our partnership
finance team successfully executed a strategy to migrate to
a third party relationship meeting the retailer’s objectives
with respect to financial terms, timing, and contractual protections.
Case Study: Portfolio Management Support
Facing high and rising loss rates, a consumer lender engaged
First Annapolis to develop and execute a credit quality improvement
plan. Our portfolio management team balanced the need for a
thorough diagnostic with the immediate need to stem losses.
In the matter of days, we were testing changes in underwriting
and collections and implementing new policies to prevent fraud.
Case Study: Identifying Cross-Selling Opportunities
for a Credit Card Issuer
Seeking to leverage its brand affinity and expertise in certain
account acquisition channels, a major issuer engaged First
Annapolis to identify cross-sell opportunities that could
deepen customer relationships and generate attractive returns.
Our team evaluated existing capabilities, tools, cardholder
characteristics, and prioritized cross-sell opportunities.
Case Study: Supporting a Major Issuer’s Outsourcing
Decision
A major issuer was evaluating the business case for outsourcing
most of its processing functions to a third party. First Annapolis
assessed the financial and strategic implications of the outsourcing
decision relative to other options. Our team negotiated the
pricing and contractual terms of the outsourcing arrangement
to ensure a seamless conversion and best-in-class service
going forward. We also supported our client’s organizational
transformation to manage the new relationship.
|
